Shipping policy

Shipping Policy

Thank you for shopping with us. Below are the details of our shipping process.

Order Processing Time

All orders are processed within 1–3 business days

Orders are not processed on weekends or public holidays

If we experience a high volume of orders, processing may be slightly delayed.

Shipping Time

Estimated delivery time is 7–15 business days

Delivery times may vary depending on your location

Please note that delays can occur due to factors outside our control such as customs, weather, or courier issues.

Shipping Costs

Shipping costs are calculated at checkout or offered as free shipping (if applicable)

Order Tracking

Once your order has been shipped, you will receive a tracking number

Tracking information may take a few days to update after shipment

Incorrect Address

Customers are responsible for providing the correct shipping address

We are not responsible for orders shipped to incorrect addresses provided by the customer

Lost or Delayed Packages

We are not responsible for shipping delays caused by carriers or customs

If your order has not arrived within 30 days, please contact us and we will assist you

Split Shipments

In some cases, items may be shipped separately depending on availability

If you have any questions about shipping, please contact us at nayeem@nayeemorous.com